Shipping and Delivery
Delivery Changes During COVID-19
Free Shipping to Local Customers
For the duration of the COVID-19 lockdown, we are offering free shipping
Please ensure you provide the correct delivery address and contact information. If your details are incorrect, and your mail cannot find you, we cannot accept responsibility for any loss of goods.
Please also note we can only deliver to commercial and residential addresses. Please do not list a PO Box as your delivery address.
AUSTRALIA and note All Delivery to Regional or non metro may take extra time to what is listed
Standard: Shipping for all products within Australia is FREE (except for pillows and Lowback Backrest Support)
Express: $18 (arrives in 2-3 business days)
Orders over $150 -
Free standard shipping (arrives in 3-7 business days)
Pick up in store available. (Ready to pick up in two business days)
Please wait for confirmation that your order is ready to be picked up. Please bring in photo ID to collect your purchase.
Flat rate international shipping of $45.
(arrives in 2-4 weeks)
*Click and collect available via our clinic. Order online selecting IN STORE PICK UP in the delivery drop down box and your order will be confirmed for pickup. If you need it sooner, just give us a call on 08 6162 0992.
*All other delivery times are subject to Australia Post delivery schedules.
*All orders shipped next business working days.
*You will receive an order confirmation once your order is placed.
*Upon dispatch, you will receive a shipping confirmation containing your tracking information.
*International orders may be subject to customs, duties or taxes which are payable by the receiver.
* All international Deliveries are a STANDARD service and EXPRESS service is not available with international Services including
If you can’t find the answer to your question here, please contact our customer service team: